NudgePrivacy Policy
Who we are: CanWe Technologies LLP ("we"), J-68, Sector 3, Airoli, Navi Mumbai, Thane, Maharashtra 400708, India, makes the Nudge app ("Nudge").
Grievance Officer: Ranveer Bhosale, [email protected], at the address above. We reply within 30 days.
What Nudge collects and why
| Data | When | Why |
|---|---|---|
| Email address and password (stored only as a secure hash by our database provider), optional name | When you create an account | To sign you in and keep your tasks yours |
| Guest account id | If you use Nudge without an account | The same. A guest account can't be recovered after you sign out |
| Your tasks: titles, notes, dates, times, amounts, categories, priorities, reminder times | When you add or change them | To provide the app |
| Messages you paste, screenshots or photos you choose, voice notes you record | Only when you ask Nudge to find tasks in them, and only after you agree to AI processing | To turn them into suggested tasks |
| Questions you ask Nudge; for the daily briefing and priority suggestions, the titles, dates, categories and amounts of your open tasks | Only with AI processing on | To answer you |
| Language, time zone, appearance and notification settings | When you choose them | To show the app the way you want |
| Subscription status and billing history (product, dates, price, store) | If you subscribe to Nudge Plus | To give you the plan you paid for. We never see your card or UPI details: Apple or Google handle payment |
| Usage analytics: app opens, screens such as the plans screen, tasks created or completed (counts only), whether a capture worked | Unless you switch "Share usage analytics" off | To improve Nudge. Never the text of your tasks |
| Feedback you send, with your device model, OS and app version, and a screenshot only if you add one | When you send feedback | To fix problems |
Nudge does not use your data for advertising, does not sell it, and does not track you across other companies' apps or websites.
AI processing
Nudge uses OpenAI's API to read what you choose to share and to answer your questions. Before the first AI request, Nudge explains what is sent and asks for your permission. You can withdraw it at any time in Profile → Privacy & data, after which nothing more is sent.
Under OpenAI's API terms, data sent through the API is not used to train OpenAI's models, and OpenAI may keep it for up to 30 days to monitor for abuse. AI suggestions can be wrong: nothing becomes a task until you review and save it.
Who processes your data for us
| Provider | What for | Where |
|---|---|---|
| Supabase | Database, sign-in, file storage, server functions | London, United Kingdom |
| OpenAI | AI reading and answers | United States |
| RevenueCat | Subscription records, if you subscribe | United States |
| Apple and Google | Payments and app distribution | Their own privacy policies apply |
| Expo | Building and distributing the app | United States |
We will update this list before we add another provider.
How long we keep it
- Your account, tasks and settings: until you delete them or your account.
- Screenshots, photos and voice notes: deleted from our storage as soon as Nudge has processed them. A file you upload but never send for processing stays in your private storage until you delete your account.
- AI capture records: 30 days. Stored assistant answers: 7 days (usage counts: 60 days). Daily briefings: 30 days. Answered priority suggestions: 30 days.
- Usage analytics: about 13 months.
- Feedback: until 180 days after we close the report. A screenshot attached to feedback is kept until you delete your account.
- Subscription and billing records: while you have an account. Apple and Google keep their own purchase records.
- When you delete your account, all of the above is deleted at once.
Your choices and rights
- See and copy your data: Profile → Privacy & data → Export my data gives you a file with everything Nudge keeps about you.
- Correct it: edit your tasks and profile in the app.
- Delete it: Profile → Privacy & data → Delete account deletes your account and data immediately. You can also ask us to delete it.
- Withdraw consent: switch AI features or usage analytics off in Profile → Privacy & data.
- Complain: contact our Grievance Officer above. You may also approach the Data Protection Board of India.
Children
Nudge is for people aged 18 and over for now. We are building a way for people under 18 to use Nudge with verifiable consent from a parent or guardian, as India's Digital Personal Data Protection Act, 2023 requires. Until it is ready, please don't create an account if you are under 18. If you believe a child has created an account, write to [email protected] and we will delete it.
Security
Data is encrypted in transit (HTTPS) and at rest by our providers. Each user's data is kept separate by database access rules, and server keys never ship in the app. On your phone, tasks are kept so they work offline; they are removed when you sign out.
Changes
We will tell you in the app before material changes to this policy take effect.